E-commerce Executive – Hong Kong SAR

E-commerce Executive

The E-Commerce Executive execute website content initiatives to maintain and grow the eCommerce channel, optimize the user experience and supply chain, ensure cross-channel consistency and support online strategies. This role closely collaborates cross functionally to support Marketing, and Operational business goals.

Permanent, full time contract
Hong Kong


  • Working closely with our E-Commerce teams across APAC, you will optimize the website layout and organization of products based on customer and competitive insights, Brand strategy and overall OnTheList online strategy
  • Identify opportunities and seek new initiatives to maximize sales (product bundle offers, improvements to navigation, site search and filtering to improve ease of product discovery)
  • Create product content (product names, descriptions and visuals) for the online flash sales, ensure the website reflects correct detail and prices, proactively amending any errors
  • Ensure cross-channel consistency with external actors, from brand partners to the offline operations team and marketing team
  • Close management of the supply chain, including warehouse and courier partners, to ensure smooth operations in all aspects of the customer journey
  • Prepare daily sales reports and reporting materials for brand partners and internal stakeholders
  • Work closely with the Customer Service team to rectify any product or delivery issues to assure excellent customer service
  • Contribute to creative ideas that support and generate excitement around each online flash sale to increase visitation.


Knowledge and experience:

  • 2+ years of experience in e-commerce role
    Must have experience using Shopify or other retail e-commerce platform
  • Some experience of supply chain or operations
  • Excellent copy writing and back office skills
  • Degree holder in E-Commerce, Logistics or any related discipline
    Share & live our core values: Operational Expertise, Growth, Sense of purpose, Great People

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