Senior Sales Assistant – Hong Kong SAR

Senior Sales Assistant

The Senior Sales Assistant would be responsible in delivering a fantastic customer experience to OnTheList members, and at all staff sales. He / She will promote and up sell not only the product but the additional services such as the app and raise awareness of the online platform.

Permanent, full time contract
Central, Hong Kong SAR

Take a closer look

  • Greet, and welcome members at the entrance, assisting new members with the registration process
  • Up-sell and promote the premium membership and the online sales platform
  • Proactively approach and speak to our members to understand their needs
  • Build up a VIP client base and proactively contact to promote upcoming brands and products
  • Convert all customers entering to make a purchase and increase the unit-per-transaction
  • Oversee and execute the daily retail sales operations to ensure our flash sales go as smoothly as possible and are executed according to planning (set up, delivery, inventory, repacking, VIP events)
  • Work alongside the Sales Assistant and Part-time team members, to ensure they deliver exceptional customer service while up selling, training and guiding them
  • Provide an impeccable image for our brands with appealing visual merchandising and a neat clean store environment
  • Work alongside the Sales Assistant, coaching, guiding and training the Sales Assistant

What it take

  • Form 5 and above, minimum 2-3 years in a customer facing role
  • Over 3 years’ experience in the retail sector including luxury brands
  • Possess excellent communication, customer service and interpersonal skills
  • Self-motivated, mature and good team-player
  • Good command of spoken and written English, Cantonese and Mandarin
  • Strong logical mindset, high-energy self-starter with a relentless, entrepreneurial work ethic
  • Exceptionally organised, with time management and multitasking skills
  • Immediate available is highly preferred

Apply Online

We are lucky to receive many applications for every position. To increase your chances of standing out, please answer these screening questions:

Fields with (*) are compulsory.